Privacy Policy
How we collect, use, and protect your personal information
Last Updated: January 2024
Introduction
This Privacy Policy explains how mountain-falcon collects, uses, maintains, and discloses information collected from users of our website and services. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect personal information from you in various ways, including when you visit our website, fill out a form, or interact with our services. The types of information we may collect include:
- Name and contact details (email address, postal address)
- Company or organisation name
- Information about your production requirements
- Technical information such as IP address, browser type, and device information
- Usage data about how you interact with our website
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to enquiries and provide requested services
- To process bookings and manage client relationships
- To improve our website and services based on user feedback
- To send periodic communications about our services (with consent)
- To comply with legal obligations
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your consent (which you may withdraw at any time)
- Performance of a contract with you
- Compliance with legal obligations
- Our legitimate business interests (provided these do not override your rights)
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our obligations.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Under data protection law, you have rights including:
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure of your data
- The right to restrict processing
- The right to data portability
- The right to object to processing
To exercise any of these rights, please contact us using the details provided below.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except where necessary to provide our services or as required by law. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about how we use cookies, please see our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: Unit 4, Broadcast Centre, Media Park, Manchester, M15 4QT, United Kingdom